A111 Terms & Conditions — Complete rules governing membership and use of services

These Terms & Conditions a111 Applies to use of the platform (website and mobile app). By creating an account or using any service on a111, you confirm that you have read and agreed to these terms in full.

A111 is an international online betting platform serving members across Bangladesh and multiple other countries. All our services are operated in accordance with responsible gaming principles.

Registration Requirements

The following requirements must be met to open an account with a111:

• Must be at least 18 years of age
• Each person may open only one account
• Providing accurate and truthful information at registration is mandatory
• A valid and active mobile number is required
• Your email address must be active and belong to you

KYC Verification

Before your first withdrawal a111 Identity verification (KYC) is required. This involves submitting a copy of your National ID (NID) or passport along with proof of address. Verification is typically completed within 24 hours.

a111-offers a variety of bonuses and promotions. Each bonus has its own terms and conditions, which should be read carefully before claiming.

Welcome Bonus

New members receive up to a 100% welcome bonus on their first deposit. A minimum deposit of ৳500 is required, and the bonus must be cleared with 5x wagering.

Cashback

Weekly cashback for VIP members is provided with no wagering requirements and can be withdrawn directly. Cashback amounts range from 5% to 20% depending on your VIP tier.

Bonus Abuse

Using multiple accounts to claim bonuses, engaging in coordinated betting, or employing any fraudulent method will result in cancellation of all bonuses and account termination.

Deposit

a111accepts deposits via Mobile Pay, Nagad, Rocket, Upay, bank transfer, and USDT. Minimum deposit is ৳500 (mobile banking). No deposit fees are charged.

Withdrawal

For withdrawals:

• KYC verification must be completed
• Sufficient account balance is required
• Withdrawals must generally be made via the same payment method used for the deposit
• Minimum withdrawal ৳500

a111-separate rules apply for Sports Betting and casino games. All members are required to comply with these rules.

Sports Betting

• Once a bet is confirmed, it cannot be cancelled (except where a cashout option is available)
• If a match is cancelled or abandoned, the bet will be considered void and the stake will be returned
• Any bets found to be associated with match-fixing will be voided
• Unusually high-stake bets may be subject to review by a111

Live Casino

• Game outcomes are entirely random and fair
• If a game is interrupted due to a technical issue, the last confirmed round will be used for settlement
• Minimum and maximum bet limits for each game will be shown in the table

The following activities a111are strictly prohibited on a111 and may result in permanent account closure:

• Creating or operating multiple accounts
• Registering with false identity or impersonating another person
• Coordinated betting for the purpose of bonus abuse
• Money laundering or illegal financial transactions
• Attempting to hack or manipulate the platform's software
• Unauthorized access to another member's account
• Use of third-party betting software or bots
• Participation in match-fixing

a111 The management reserves the right to temporarily or permanently suspend an account without prior notice in the following circumstances:

• For breach of Terms & Conditions
• If fraud is suspected
• If false information is found during KYC verification
• For security reasons

If a member is found innocent following an investigation after account termination, their balance will be refunded. In the case of a valid complaint, support@a111.imto get in touch.

a111 committed to protecting the privacy of members' personal information. All data is secured with 256-bit SSL encryption.

The information we collect is used solely for service delivery, security assurance, and legal compliance. It is never shared with third parties.

For more information, visit our Privacy Policy Read.

a111 Gaming should be entertainment — not a reliable source of income. We are fully committed to responsible gaming.

Our responsible gaming tools:

• Option to set deposit limits (daily / weekly / monthly)
• Self-exclusion (account lock for a set period)
• Full betting history and spending breakdown
• Reality check breaks (reminders after a set period of time)
• Measures to Prevent Underage Access

a111 You are automatically enrolled in the VIP program — no separate application required. Points are earned through betting and determine your tier level.

• Tier level is updated instantly once points are earned
• Points are reviewed every three months
• Points are valid for 365 days from the date they were last earned
• VIP benefits are non-transferable
• a111 reserves the right to make changes to the VIP program

To learn more about VIP VIP Page View.

For any dispute or complaint, please first a111-'s customer support team. We aim to respond to all complaints within 48 hours.

Dispute resolution process:

1. Submit a complaint via live chat or email
2. The support team will conduct an initial review (within 24 hours)
3. The matter will be escalated to senior management if necessary
4. A final decision will be communicated within 48–72 hours

a111's decision is final and binding. For disputes referred to third parties, international arbitration shall apply.

a111 reserves the right to modify these Terms & Conditions at any time. When changes are made:

• Updates will be reflected on this page along with the effective date
• Email or SMS notifications will be sent for significant changes
• Continued use of the service after any changes will be considered acceptance of the updated terms